Privacy Policy

This policy explains what information Green Credentials Limited collects when you use this website, how we use it, and the rights you have over it.

Who we are

Green Credentials Limited is the data controller responsible for your information.

What we collect

If you contact us through the website enquiry form, we collect the details you choose to provide:

• Your name
• Your organisation (if given)
• Your email address
• Your phone number (if given)
• The nature of your enquiry and any details you include

Our hosting provider also processes basic technical information (such as your IP address and browser type) in server logs for security and reliability. We do not use advertising or analytics tracking on this site.

Why we use it and our lawful basis

We use the information you submit solely to respond to your enquiry, answer questions and provide quotes for our disposal services. Our lawful bases under UK GDPR are:

• Taking steps at your request before entering a contract, where you ask us for a quote or service.
• Legitimate interests, namely responding to and managing enquiries about our services.

Who we share it with

We do not sell your information or share it for marketing. We use trusted service providers who process data on our behalf, under contract, to run this website and deliver enquiry emails:

• Amazon Web Services (website hosting and email delivery), processing within the UK/EU region.

We may disclose information where we are legally required to do so.

Cookies

This website does not use tracking, advertising or analytics cookies. Only the essential technology needed to serve the pages securely is used.

How long we keep it

We keep enquiry information only for as long as needed to deal with your enquiry and any resulting work, and to meet our legal obligations. Where an enquiry does not lead to work, we will normally delete it within 24 months.

Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Object to or ask us to restrict our use of your data
• Request a copy of your data in a portable format

To exercise any of these, email hello@greencredentialsltd.co.uk.

Complaints

If you have a concern about how we handle your data, please contact us first so we can help. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.